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Our Social Approach

Initiative span across our business

 
 
Checking
Internal Opinion Barometer, Code of Ethics
 
 

Job Description

OUR SOCIAL ACTIONS



To secure a stabile and positive working environment it’s important that all employees have a clear knowledge of their role in the organisation. That’s why every employee in Lyreco has a Job Description issued at the start of their employment ion the company.


This Job Description contains detailed information about
  • Job title
  • Department team
  • Location
  • Purpose of position
  • Responsibilities
  • Relations and co-operation
  • Qualifications

The document is signed by both employer and
employee to secure full agreement on the content of the Job Description. The document is updated every year at the annual appraisal to follow the natural evolution of the job.

Training Plan

OUR SOCIAL ACTIONS


Having skilled and highly motivated employees is vital for any successful company.
Making sure that all employees have the right knowledge and skills to do their job well and meet all the new challenges of the future is directly linked to the motivation of the employees.
So it’s very important to constantly train and develop both managers and employees to both secure the needs of the company and keep a high level of confidence and motivation.



In Lyreco we take training of our employees very seriously.
Every year we map all the training needs of our employees and transform this into a specific plan for providing the proper training.

The training is performed by our internal trainers who are dedicated to provide tailor made courses to meet the needs.
External trainings are also widely used to provide specialized training for specific needs.

Health & Safety and well being

OUR SOCIAL ACTIONS


The first priority of any employer should be to provide a safe working space.
There can be no doubt that all employees should feel completely safe while performing their job and not have to worry about any  work related health issues – both physically and mentally.
It’s very important that this remains a constant focus for a company to protect both the employees and the business.


In Lyreco we take safety very seriously.
In every subsidiary we have established a Health & Safety Organisation with the sole purpose to focus on maintaining a high level of safety.
This is based on the international OHSAS (Occupational Health & Safety Assessment Series) 18001 standard.

Primarily we focus on living up to the local country’s rules and regulations but the Health & Safety Organization will also ensure that constant improvement is being implemented in each company.
Internal and external audits are constantly providing focus on this area.

Code of Ethics

OUR SOCIAL ACTIONS


Over the last years, our company has experienced fantastic growth, in terms of sales, number of employees and markets in which we operate. This growth has been shaped around our core values.
These values will continue to be the fundamentals on which we want to build our future.


Our objective will remain the strengthening of the group, we are focused on profitable growth and it is important that every Lyreco employee and supplier understands how we want to achieve this success.


In a rapidly changing environment and in an ever-growing business, we have formalised the ethical
principles that we want to see applied by the Lyreco staffs and our suppliers.

The Lyreco Code of Ethics describes the standards expected from each Lyreco
employee and manager in the course of their business life with Lyreco:
  • in their relationships with customers and suppliers
  • in their relationship with their colleagues, and
  • in their behaviour towards promoting the company ‘s best interest
The Lyreco Supplier Code of Ethics provides a foundation for Lyreco and its suppliers to build and maintain relationships based on fairness, trust, respect for the rights of individuals, compliance with the law, and sustainable business practices.


Our Values

OUR SOCIAL ACTIONS





Achieving company goals would not be possible without a clearly mapped management strategy, supporting systems, excellent infrastructure, nor the commitment of our own people.  Their behaviours aligning to our Values are key to our whole approach.  We will only achieve our vision by application of the four values in every decision, every day:




Passion

The fuel for our never ending quest for excellence.
 


Professionalism

The know-how of our people enables us to deliver consistent value to our customers.
 


Excellence

Fanatical attention to detail makes our service best of class.
 


Respect

The element that makes Lyreco a trusted partner and a rewarding workplace.

Lyreco University

OUR SOCIAL ACTIONS


Any successful company needs good talents to secure the future of the business. It’s important to secure access to such talent both by recruiting and developing the best employees.
In Lyreco we acknowledge the importance of having lots of talent present in our organization.
To further secure this process we have started an internal development programme for our biggest talents called the Lyreco University.



The purpose of Lyreco University is to:
  • Identify the top potentials.
  • Help them to grow to prepare their future and the future of Lyreco.
  • Motivate them by granting them access to a dedicated programme.
  • Use the skills of the students to review and improve our business.

The Lyreco University has been launched locally in every subsidiary with more than 300 employees and we are currently running this programme in 11 countries.


Each country will identify their biggest talents and put them through a one year internal training programme where they will become familiar with all aspects of the Lyreco business.
To further develop their skills and knowledge of the company the students will be given a business relevant project to work on and present to the Company management at the end of the programme.

Lyreco Campus

OUR SOCIAL ACTIONS



Just as it is important for each local subsidiary to train and develop their best employees so is the case for the international company.
We need to secure that our biggest talent on a global scale are identified and further developed to prepare them to lead the company in the future.


The Lyreco Group has established an executive development programme called Lyreco Campus.
This programme takes the biggest talents coming out the local Lyreco Universities and put them through a 2 week intensive course at a international business school covering the following topics:
  • Strategy and Business Models
  • Financials tools for Performance
  • Executive Business Game
  • Performance Management
  • Leadership and innovative management
To further develop their understanding of running an international business the students are also given a relevant business case to work.
The student will present their findings and proposed actions to theGroup management team at the end of the year.

Internal Opinion Barometer

OUR SOCIAL ACTIONS


Every two years each member of staff has the opportunity to anonymously express their thoughts on Lyreco, particularly on issues relating to work environment, communication and management.





All results are analysed and handled by an external consultant to ensure anonymity and action plans are then put in place to make Lyreco an even better place to work.


Equality & Diversity

OUR SOCIAL ACTIONS







Lyreco believes in the value of diversity to enrich our work environment and experiences.


Employment decisions, promotions or training programmes are based on qualifications, ability, work experience and work quality.
Under no circumstances such decisions are made on gender, age, disability, race, colour of the skin, sexual orientation, religious belief, culture or nation of origin.

This is part of the Lyreco Code of Ethics.

Lyreco also work with its business and social partners to develop fair employment practices

Internal Mobility

OUR SOCIAL ACTIONS





It’s very important to have the right people in the right positions.
This is not always possible with in the same department, business function or country.
A company needs to secure a high mobility in the work force to be able to have the best people available.


Lyreco is eager to promote internal mobility. This mobility should both be locally across business functions and internationally. All vacant positions within the company are posted internally to make sure there is maximum exposure. Relevant international positions will also be posted globally.

Lyreco also has a clear mobility and relocation policy to further promote mobility by offering financial and expert support when relocation employees both locally and internationally.

Internal Promotion

OUR SOCIAL ACTIONS



There is no doubt that one of the best promotions a company can do is that of a qualified internal candidate.


The benefits are many compared to an external candidate:
  • extensive knowledge of the company culture and processes
  • shorter time to fully be integrated in the new position
  • Internal relations from previous role can be utilized quickly
In Lyreco we will look for the internal promotion as the first option.
To secure this all vacant positions is posted internally and kept very visible to all employees.
Further more Lyreco each year does a Succession Planning process to identify employees who are potentials for promotion and who is capable of stepping up.

The Succession Plan also provides the company
the necessary information of who need to be
developed further to be promoted.

Lyreco For Education

OUR SOCIAL ACTIONS
If a child goes to school, a Nation grows!



WHAT IS LYRECO FOR EDUCATION (LFE)?
 
 
Lyreco For Education is a programme led by Lyreco to help children all over the world to have a better future.

 

Watch the last LFE movie to discover the current LFE project on the field and how it changes the life of many ten thousands children, with the example of Tampiena : CLICK HERE


WHAT RESULTS HAS LFE ACHIEVED S0 FAR?
 

 

Thanks to the worldwide participation of our customers, suppliers and employees through events, promotional opportunities and donations, LFE has enhanced the education of more than 15,000 children in Bangladesh, Vietnam, Brazil and Togo since 2008.



 

 In 2011, LFE decided to lead a project for 3 years in Togo.
 
With its partner, the Non-Governmental Organization AEA (Aide & Action) and its local team, LFE builds on long term actions and results for children in 165 villages in the poorest region in Togo “les Savanes”, where 86 people out of 100 live on less than $1.25 per day and where the academic system is inefficient.

          

 

OUR COMMITMENT: to improve access and quality of education for 32,000 children aged from 7 to 12 in Togo.

OUR OBJECTIVE: to contribute to finance 165 Education Projects in 165 villages.
An Education Project is a specific action plan set up to reach one objective:
academic achievement for all.

The action plans are defined according to the specific education issues a village has to face. To achieve this goal, the keys are to identify education barriers and to mobilize the parents, communities, schools, teachers and students.



 

 In order to give our employees, customers and partners a better understanding of a village’s education project, Yétéme, a 6 year old boy who lives in Tampiéna village, told us month after month his story about his family, his school, his friends, his teacher and his activities.

            
       

   Yétéme                           

"My parents and my syster with me"

 

 

                
                
"My friends"                               Yétéme's school built in 2011


As from February 2012, we follow 4 new characters who give us piece of news about education projects in their villages.


                           

   Christine, educator                           Nantiébé                      Philomène, mother                  Sérémine, 10 years old
  in a childhood center                        10 years old                 of 2 children



FIRST RESULT: main figures end of 2011

165 education projects established
165 school directors, 576 teachers and 19,470 parents specially trained to manage education projects
990 meetings organized by parents and teachers
1 school built and fully equipped

School enrollment: + 5% in 2011
37,125 children will have a better access to education


Thanks to our customers, suppliers and employees over collection, LFE has extended its project to the Kara region in Togo on 2012 and 2013.
In this region, only 7% of children has access to a pre-school program.
We have identified 50 villages to prepare children at the age of 3 to 5 for entry into the primary school:

* by building early childhood centers,
* by teaching literacy, nutrition and hygiene rules with learning games,
* by recruiting and training up to 150 local teachers,
* by improving the communication between school, authorities and parents.


Discover the full update with actions achieved
Click below:

 

 

Yétéme, his brothers and his twin sister who has never been to school before, finally attended a brand new school in their village with toilets, equipment and trained teachers thanks to the LFE & AEA programme.

 

 
FULL UPDATE JANUARY-MARCH 2011
  LFE FULL UPDATE APRIL-JUNE 2011


Read the monthly Yétéme news about actions done in his village.


2011 FEBRUARY NEWS
 2011 MARCH NEWS
 
2011 APRIL NEWS
 
2011 MAY NEWS
 
2011 JUNE NEWS
 
2011 JULY NEWS
 
2011 SEPTEMBER NEWS
2011 OCTOBER NEWS
2011 NOVEMBER - DECEMBER






Watch the video with Yétéme and his friends going back to school on the 3rd October 2011:
http://www.youtube.com/user/verylyrecopeople?feature=mhee













Other Community / Charity Actions

OUR SOCIAL ACTIONS


Charity support is important to our company and our employees.


In addition to the financial support to social projects, there are many other ways to give back to the community, and it’s not always about money.
We so encourage our staff to get involved in initiatives dedicated to education, environment and senior citizens.

Here are couple of our examples:

January, 2011 - in the offices of the charity Sun Youth, the 160 Lyreco people who were in Sales convention in Montreal contributed to a chore of painting and cleaning. "This assistance fell from the sky!" said Nicolas Carpentier, spokesman for the agency.


 


October, 2010 - Lyreco in South Korea organised a “clean campaign” at one of the most visited mountains in Seoul: the majority Lyreco employees participated in this campaign on Saturday morning.

Supplier Social Audits

OUR SOCIAL ACTIONS

To make sure of the respect for human rights in its supply chain, Lyreco achieves Social Audits which allow to appraise the conformity of the suppliers " Lyreco Import " (about fifteen suppliers - all situated in Asia) on the basis of the international standard SA 8000 (Social Accountability 8000).
This standard focus on child labour, forced labour, health & safety, discrimination, disciplinary practices, working hours and compensation.


Hereafter, the details of Lyreco policies on the subject:


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